What if I return my order late?

A late return is subject to fees at the rate of $50 per day for every day that your order is late. You can read our complete late fee policy below.

  • If you return your rental items late or do not return them at all, a late fee of $50 per day will be charged to the credit card you used for the order (or to any other credit card included on your account).
  • Depending on how many days late the item is returned, you can be charged up to 200% of the retail value of the products you ordered, plus applicable sales tax. This late fee is in addition to the rental fee for the products.
  • Late fees are assessed for each order that is not returned when due, not for each product. For example, if you have two items in one order, you will be charged $50 per day, not $100 per day, in late fees.
  • If you have not returned a rental item within 20 days after the return date, your late return will be considered a non-return and Rent the Runway will charge your credit card or debit card the maximum late fee (200% of retail value), less any fees plus applicable sales tax that you have already paid.
Contact Us