We want to make it easy for you, so think thirty.
Any adjustments made up to 30 days before your rental start date will result in a refund in the form of your original payment.
Any adjustments made 30 days or fewer than your rental start date will result in a credit to your Rent the Runway account.*
This policy applies to adjustments such as:
- Removal of items
- Change of styles (e.g. changing a style to a less expensive style)
- Order cancellation
Clearance items and items for sale do not apply to this policy and are final sale.
*Orders modified or cancelled the same day (within 24 hours) from when they were placed will be refunded to the original form of payment.