How do I exchange an Unlimited item for something new?

When you're ready for something new, return 1, 2, 3 or all 4 of your pieces in the eco-friendly garment bag. Make sure to package each accessory in the protective bag or jewelry box you received with your order. Clothes can be returned without the plastic coverings or hangers. However, we do recycle them, so send them back to cut down on waste!

Once you've packed up, swap the UPS return label and take it to your nearest UPS drop box, UPS store or any of our retail store locations in New York City, Washington D.C., Chicago, Topanga or San Francisco.

When we've received your return, a spot will open up for something new! We'll notify you via email and push notification if you have our iPhone app. If you return at an RTR store, a spot will open up immediately. You can choose something new on the site or app or select something directly from the store!

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