We have a 100% fit guarantee. We encourage you to add a backup size to your Reserve order to ensure the perfect fit.
If your original choice doesn’t work out, contact us by 6pm EST (2pm EST if within NYC) and we’ll overnight you another dress in time for prom! Email us and we'll ship you an available style for $12.95. Or if you live near one of our stores, you can swap your original dress for another style, no appointment necessary.