Rent the Runway
What should I do when I arrive?
If you’d like to return and swap
- Go to the self-return iPad, scan the item’s barcode, and then put the item and its garment bag, plastic, and hangers in the return bin.
- Sign up for a fitting room to save time while you browse the dream closet. Waits do tend to get long during peak hours like morning, lunchtime, and after work.
- Sign up for a fitting room by going to one of the check-in iPads and selecting “browse & try-on.” After you enter your information, you’ll receive a confirmation text that you’re on the fitting room list, and then a follow-up text when your room is ready.
- After that, try on and then go to check out if you want to rent.