Rent the Runway
What should I do when I arrive?
If you’d like to pick up and try on
- After you receive the email that your item is ready for pick up, go to the store and sign up for a fitting room before joining the pickup line to save time.
- Sign up for a fitting room by going to one of the check-in iPads and selecting “existing order.” After you enter your information, you’ll receive a confirmation text that you’re on the fitting room list, and then a follow-up text when your room is ready.
- Then visit the order pickup location to get your item, give the specialist your first and last name, and he or she will pull your order.
- After you receive a follow-text that your room is ready, try on and enjoy your new piece! Let us know if you have any issues with your order, and we’ll be happy to help you.