Because our items undergo constant dry-cleaning, the zipper may become a bit tough to zip. If this happens, try using a bar of solid soap or a solid candle on the track, which may help you zip your dress with more ease.
Stylist Tips & Tricks
What if I am having trouble with the zipper?
Can I tailor my dress?
No, we do not allow alterations on any of our items. If need be, you can temporarily "hem" your dress with Hollywood Temporary Hem Tape Strips, provided you remove it prior to sending it back.
What undergarments and fashion solutions do you recommend?
Find fit and measurement details on the "Size and Fit" tab of each dress page. We list recommended undergarments, and if needed, you can purchase them through our site.
If you need additional assistance, reach out to a Stylist by emailing email@example.com.
Common Terms and Definitions
Delivery Date/ Rental Start Date
When your dress is guaranteed to arrive. Should be 1-2 days prior to event date.
When your rental needs to be shipped back via UPS
$5 for dresses, $3 for accessories — covers any minor wear and tear
Stylists who can help with everything from questions about fit to order adjustments.
Free backup size
We offer a free second size with one dress in each order to encourage the best fit.
When you add two dress styles to your cart for the same rental start date,
the lower-priced style will automatically discount to $32.50.
The length of time you have your order. It can be either 4 or 8 days.
RTR credits that will never expire and can be used toward anything on the site
A place for you to save your favorite dresses for specific events
How do I choose the perfect dress?
If you know exactly what you want: Use our search filters to help you narrow down your choices by trend, color, body type, designer and more. Click here to get started!
Can’t decide and need styling advice: Email a stylist. They’re experienced stylists, and have tried on all of our dresses.
Love a style but need more info: Find fit and measurement details on the "Size and Fit" tab of each dress page.