Once you become a member, you will be charged $65 (+ tax) per month. Each month, upon successful billing, you will receive a unique StylePass code, good for one 4-day rental and backup size, plus shipping, insurance and dry cleaning. Enter your StylePass code at checkout to redeem your rental.
How does StylePass Work?
What’s included with my monthly StylePass subscription?
Your monthly subscription includes 1 StylePass rental each month, good for one dress and a free backup size, plus free shipping and insurance. Your StylePass rental can be redeemed at any time as long as you are a member. These rentals do not expire. Additionally, you may rent additional 4-day rentals at a $65 flat rate, which includes 1 dress and a free backup size, plus free shipping and insurance. You may add a second style in one size for $32.50 as well as accessories or other items at their listed rental price.
How will I be billed for StylePass?
Rent the Runway will charge you a monthly subscription fee. Your StylePass subscription automatically renews and you will be billed on the same date every month at the rate then in effect to your payment method on file.
How long can I keep my StylePass rentals for?
At this time, our StylePass rentals are only available for 4-day rentals. We hope to offer a longer option in the future. If you need assistance choosing your rental dates, please reach out to a stylist on our team!
Do I have to pay for shipping and insurance?
No, standard shipping and insurance are included with every order placed using a StylePass code.
Do StylePass rental codes expire?
You can redeem your StylePass code as soon as you are billed, or you can choose to hold onto it for a later event. As long as your membership is active and in good standing, you are entitled to redeem your StylePass rentals.
When will I receive my new StylePass codes each month?
Your codes will be sent to you on your billing date each month, which is the date that you became an active member. They are good for as long as you are a member and can be rolled over at anytime.
Can I subscribe to Unlimited and StylePass at the same time?
You can only be subscribed to one membership program at a time. You can switch programs anytime prior to your next bill date by contacting us at firstname.lastname@example.org.
Why did the promo code that I entered only reduced my order to $65 instead of $0?
Each month you’ll be given a new StylePass rental code, which will reduce any 4-day rental including 1 dress and backup size to $0 (shipping and insurance are free). Each StylePass rental code can only be used one time.
Once you’ve used all of your monthly StylePass rental codes, you’ll find a different promo code in your account which reduces any 4-day rental including 1 dress and backup size to $65 (shipping and insurance included). This promo code can be used as many times as you like until you receive your next monthly StylePass rental code.
What inventory do I have access to with Style Pass?
You have access to any style onsite, plus a free backup size. There are no exclusions.
When can I cancel my membership?
StylePass has a 3-month minimum purchase within each annual term. Once you have been successfully billed for 3 months, you may cancel anytime prior to your next bill date by contacting us at email@example.com. You have until the end of your billing term to redeem any outstanding rentals or flat-rate codes. Once your term ends, you will lose access to all membership perks. Redeeming the flat rate $65 code does not count towards the 3-month minimum commitment.
How do I skip months?
Skip anytime before your next bill date by contacting customer service at firstname.lastname@example.org. You won’t be charged for that month, but can still redeem any outstanding StylePass codes. Skip as often as you like as long as you meet the 3-month annual commitment. If you haven’t fulfilled your minimum commitment, you’ll be automatically charged in the final month(s) of the annual term.
What if I run out of StylePass codes and want to rent again?
Current StylePass members have access to an exclusive flat rate of $65 per 4-day rental, including shipping and insurance. If you’ve run out of codes, you’ll receive a members-only promo code that you’ll find onsite once you’ve redeemed all your monthly codes.