Unlimited Self-Checkout allows you to quickly and easily checkout with your RTR Pass.
What is Unlimited Self-Checkout?
How do I use Unlimited Self-Checkout?
Return 1, 2, 3, or 4 of your Unlimited items at the San Francisco store and browse for your next pieces! Once you’re ready, use our new self-checkout kiosks to confirm your items and you’re all set! Remember to ask an associate in-store for a garment bag, return label, or shopping bag if you need one.
Where is Unlimited Self-Checkout available?
Right now, Unlimited Self-Checkout is only available in our San Francisco location but will soon be able to use in all stores.
What is RTR Pass?
The RTR Pass gives customers quick access to their account. While use is currently only available in our San Francisco store, customers will soon be able to use in all stores!
How do I access my RTR Pass?
The RTR Pass is accessible to all Unlimited members. Download the iPhone app here or go to www.renttherunway.com on your mobile device. Access your RTR Pass through the MY RTR section of your account and toggle to see on the RTR app home page!
Why can’t I see/access my RTR Pass?
Please be sure your iPhone app is up-to-date! If you are still unable to access your RTR Pass, please contact our CX team for more help.